Refund policy

If you are unhappy with your purchase in any way you can return it within 30 days. You are responsible for return postage to 1129 Heather Ln, Carrollton, TX 75010.

For support or to start a return, you can contact us at support@maxqrockets.com or call (903) 480-0758. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is missing parts, defective, damaged or if you receive the wrong item. We will replace the item or refund your account depending on what you'd like.

Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@maxqrockets.com or call (903) 480-0758.